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Refund Policy

RETURN POLICY

ALL SALES ARE FINAL

We inspect every item before it is shipped out. Battery-operated items are tested and only shipped if they are in working order.

Novelty Items: For sanitary reasons, ALL SALES ARE FINAL.

DVDs: All sales are final. We do not buy back used DVDs, VHS tapes, magazines or books.

Returns
All SALES ARE FINAL. Unfortunately, we can’t offer you a refund or exchange for sanitary reasons.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Health and personal care items

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

All shipped items will require to have an electronic signature by the purchaser to the confirmed shipping destination.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ssbys.com.

Sale items (if applicable)
ALL SALES ARE FINAL: Unfortunately, regular priced or sale items cannot be refunded.

Exchanges (if applicable)
ALL SALES ARE FINAL: Unfortunately, exchanges cannot be honored at this time due to sanitary reasons. If you have any questions send us an email at info@ssbys.com.

Gifts
ALL SALES ARE FINAL: Unfortunately, gift credits cannot be honored at this time due to sanitary reasons.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.